The number 110 connects you to the police control center free of charge, whether from a landline or cell phone.

Please note that when you dial 110 on your cell phone, you will not automatically reach the local control center.

If you need police assistance: Dial the free police emergency number 110!

To process your emergency call quickly and efficiently, it is very important for the police to have the following information:

Who is calling?
Please state your name.

What has happened? 
Briefly describe what you have observed.

Where did it happen?
Be as specific as possible about where something happened. If you don't know exactly where you are, a smartphone or car navigation device can help.

When did it happen?
State the time or period of the incident as precisely as possible.

How did it happen?
Briefly describe the sequence of events.

Why did it happen?
Did something decisive happen beforehand? Are there any causes for what happened?

Who is involved?
Give details of the perpetrator, victim and witnesses. If unknown, describe the people involved.

You can reach the police in an emergency from any telephone line, whether it's a payphone, your home telephone or your cell phone, free of charge.

Don't just hang up, but wait for questions!

People with speech or hearing impairments have the option of sending an emergency fax. You can download the form on the right-hand side.

The emergency fax number of the authority is: 02921 9100-5499